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Orders & Shipping
Orders are usually processed within 24–48 hours and delivered within 3–7 working days, depending on your pincode and courier partner serviceability.
Free or discounted shipping may be available above a minimum cart value; current shipping charges are always shown at checkout before you pay
Orders can usually be edited only before they are packed or shipped; once dispatched, changes or cancellations are no longer possible, and you may need to place a new order.
Returns, Exchanges & Refunds
Eligible products can typically be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, with all original tags and packaging intact.
You can initiate a return or exchange from the “My Account” or “Orders” section using your registered email/phone, and our team or courier partner will guide you through pickup where available.
Once the returned item passes our quality check, refunds are usually processed to your original payment method within 5–7 working days, depending on your bank or payment provider.
Products that are heavily discounted, worn, washed, or damaged by the customer, as well as any final-sale or customised items, are not eligible for return or exchange.
Products & Sizing
Supima cotton uses extra‑long staple fibres that are smoother, stronger, and more color‑retentive than regular cotton, giving LURI tees a softer hand feel and better shape retention over time.
Every product page includes a size chart with measurements; comparing these with your best‑fit T‑shirt is the most reliable way to select your size.
When washed inside‑out in cold water and dried in shade as per care instructions, Supima cotton generally maintains its softness, shape, and color for a long time.
Payments & Security
LURI typically supports major debit/credit cards, UPI, net banking, and leading wallets; all payments are processed through secure, PCI‑compliant gateways.
Yes, the website uses standard encryption protocols (such as SSL) and does not share your payment details with third parties beyond what is required to process your order.
Support
For any questions about sizing, orders, or returns, you can reach the team via the contact form or support email/WhatsApp details provided on the website’s Contact or Help section
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